Archive for April, 2008

System Maintenance Saturday, April 19th

April 17th, 2008 by jnoonan

On Saturday, April 19th Information Technology Services staff will be performing required systems maintenance. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

* Holy Cross web sites

* Moodle

* Peoplesoft

* HR

* Kronos

Phishing Scam Advisory

April 9th, 2008 by ekeohane

Dear Community,Please be advised of an e-mail scam aimed at colleges. We’ve had no reports of this yet at Holy Cross, but if you receive a suspicious email purporting to be from our Help Desk, do not respond. You may have noticed that e-mail from the ITS Help Desk always lists the name and contact information of our Help Desk staff at the bottom of the message. For more about this, please visit the article “At Least 86 Campuses Have Been Hit in E-Mail ‘Phishing’ Scam” at http://chronicle.com/wiredcampus/article/2887/at-least-86-campuses-have-been-hit-in-e-mail-phishing-scam

Office 2007 and 2008

April 9th, 2008 by ekeohane

Dear Holy Cross Faculty and Staff, As many of you know, Information Technology Services has been evaluating Office 2007 for Windows (the next version of Word, Excel, Access, and Powerpoint). We have also been evaluating Office 2008 for Macintosh. Both of these products are considerable improvements over the previous versions; however, in the case of Office 2007 for Windows, the software looks quite different than the older versions and the menus have been significantly re-organized. Our testing has shown that this new look and re-organization actually makes this version of Office easier to use, having more commonly used features readily accessible. However, given all the changes, persons who receive this product take some time to get used to the new set up. Read the rest of this entry »

System Maintenance Saturday, April 5th

April 3rd, 2008 by jnoonan

On Saturday, April 5th, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

* Holy Cross web sites in Media Surface

* Holy Cross web applications including Course Guide and Password Reset

* Blackboard

* Moodle

* Master Calendar

* Advance

* Network file access for Staff

* Image now