Archive for July, 2008

All services restored

July 31st, 2008 by ekeohane

All services are running normally. Sorry for the inconvenience. Hardware failure.

Service Interruption

July 31st, 2008 by ekeohane

Internet and e-mail services are presently down. We are working to restore services as soon as possible.

August 1st: Phone System Outage & Computer Maint

July 25th, 2008 by jnoonan

Faculty, Staff, and Students,

Phone System outage

The College’s phone system will be unavailable from 6p.m. to midnight on Friday, August 1st as our phone support vendor performs a required system upgrade. If you have set your phone to forward to another phone, this will be cleared and will have to be set up again. All other phone programming (such as the settings on the buttons on your phone) will work normally after the upgrade.

System Maintenance

The following systems will be intermittently unavailable from 6 p.m. to 10 p.m. on Friday, August 1st:

* On Campus network connectivity

* On Campus access to Holy Cross websites and web-based applications

* Holy Cross websites in Media Surface

* Faculty and Staff email

* Holy Cross wikis and blogs

* Moodle

* Master Calendar – internal version

* HelpDesk Ticketing system

* Nutritive Analysis system

* Chemical Inventory system

System Maintenance: Saturday, July 18th

July 16th, 2008 by jnoonan

Faculty, Staff, and Students,

On Saturday, July 18th Information Technology Services staff will be performing required systems maintenance. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

* Holy Cross websites

* Holy Cross web based applications that require network username and password

* Staff network file access

* Advance C/S

* Service Desk