Archive for May, 2009

GroupWise upgrade

May 25th, 2009 by ekeohane

Posted Thursday, May 21, 2009

Saturday, May 23, we will be upgrading the Groupwise e-mail server to version 8. This upgrade will start at 4:00 AM, Saturday morning, and last throughout the day. While this upgrade is in process, your Holy Cross e-mail will be inaccessible. We expect the upgrade to be finished by 4:00 PM.

This upgrade will not result in any change for those folks who use the current Groupwise mail client. E-mail and calendaring will continue to function as they have. This will not require you to update your software, or to make changes. Additionally, folks who download their e-mail to mobile devices using mail clients on those products will not see any changes.

For those who use the web to access Groupwise, you will notice that the interface has been significantly improved. The web version now has features that make it nearly as strong as locally installed mail client. A full list of the changes to Groupwise Webaccess can be found here:

http://www.novell.com/documentation/gw8/gw8_userweb/index.html?page=/documentation/gw8/gw8_userweb/data/email_improvements.html If you have any questions, please contact the Helpdesk (x3548).

System Maintenance: Saturday, May 23rd

May 22nd, 2009 by jnoonan

On Saturday, May 23rd, Information Technology Services staff will be performing required system updates.  The following is the timetable for outages:
4:30 a.m. to  5:30 a.m. ALL systems unavailable.
6 a.m. to 7:30 a.m. Holy Cross websites unavailable.
6 a.m. to 4 p.m. E-mail unavailable.
6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
* STAR
* Network File and Print access
* Master Calendar
* Help Desk ticketing system
* Ariel
* Wikis
* Blogs
* Brio
* Macintosh Server
* Foodpro