False “help desk” e-mails.
January 28th, 2011 by ekeohane>>> 1/28/2011 8:19 AM >>>
>>> 1/28/2011 8:19 AM >>>
On Saturday, January 15th, Information Technology Services staff will be performing required system updates. From 12 a.m. until approximately 2 p.m. GroupWise will be unavailable. Blackberry services will be unavailable until approximately 5 p.m.. As part of the maintenance the check box feature in GroupWise web access will be re-enabled.
The following systems will be intermittently unavailable from 6 a.m. to 10 a.m.:
-Holy Cross websites in Media Surface and the Flash Media Server
-Campus Directory
-Master Calendar
-ECards
-Graphic Arts ordering system
-Collegium
Network printing will be unavailable on Thursday, January 6th from 5:30pm-7:30pm.
The work on the email system is taking longer than anticipated. Services are expected to be back by 9pm.
Faculty and Staff email will be unavailable from 7:30 pm to 8pm on January 3rd.