Information Technology Services Blog

>>>  1/28/2011 8:19 AM >>>

Faculty, Staff, and Students,

The STAR system will be unavailable this evening from 5 p.m. to 8 p.m. while a required system upgrade is completed.

ITS staff will be performing required system maintenance on the Columbus Day holiday. Part of this work is to hopefully prevent a recurrence of the outages we experienced last month.
The following is the schedule of outages on Monday, October 11, 2010:
6:00 a.m. – 9:00 a.m.
Moodle, Drupal websites, wikis, blogs, several web applications (Cross Listings, combo lock program, Admissions checklist,  balanced scorecard, SEWS, Admissions BB), thin clients, kiosks, Alumni/Dev Advance, and the Help Desk ticket system.
9:00 a.m. – 1:00 p.m.
All systems that require login except Mail, Moodle, and the Math server.
If you have any questions about this work, please let me know. To report problems after Monday afternoon, please call the ITS Help Desk, x-3548, or e-mail helpdesk@holycross.edu

The administrative post office is now completed and up and running.  Queued mail is now being processed, the BES phone devices are updating as well. These queued mail messages will have a date and time stamp of 8/1/2010 3:16am.

If your GroupWise client reports “tcp/ip address error” while launching the client, ngwnameserver.holycross.edu will need to be set for the ip address.

The migration is nearly finished.  We estimate being finished in the next hour or two. Another update will be posted at that time.

The work is proceeding, but at a slower pace. It will most likely not complete until after midnight Saturday. Check back for later updates.

The administrative post office migration is at about 48% copied.

Oxford post office (faculty) migrated successfully. However, due to time constraints we are unable to do the clinton post office (admin) migration at this time.  Change control will reschedule.