Archive for the ‘System Maintenance’ Category

Systems maintenance: Thursday April 2

April 1st, 2015 by jnoonan
Dear Faculty, Staff, and Students,
The following systems will be unavailable tomorrow from 6 a.m. to 7 a.m. while required security updates are completed:
-Holy Cross websites including www.holycross.edu
-Moodle
-Panopto
-Peoplesoft Finance

Systems maintenance: Saturday, February 21

February 19th, 2015 by jnoonan
Dear Faculty, Staff, and Students,
On Saturday, February 21, ITS staff will be performing required systems maintenance. From 6 a.m. until 10 a.m. the following systems will be intermittently unavailable:
-Advance
-Catholics & Cultures website
-Library electronic resources
-Master Calendar
-Medicat
-Moodle
-Network printing​
-One Card services
-Penopto
-STAR
-Studio Abroad
-Two Factor authentication
-VPN services

 

Systems maintenance: Saturday, December 6

December 4th, 2014 by jnoonan

Dear Faculty, Staff, and Students,

On Saturday, December 6, Information Technology Services will perform required system updates. From 6 a.m. until 10 a.m. the following systems will be intermittently unavailable:
-Advance
-Blogs
-Event management system
-Image Now
-Medicat
-PeopleSoft HR & HR Self Service
-STAR
-Student program application
-Voicemail
-VPN services

Systems maintenance: Saturday, November 18

November 13th, 2014 by jnoonan

Dear Faculty, Staff, and Students,

On Saturday, November 15, Information Technology Services staff will implement required security updates. From 6 a.m. until 10 a.m. the following systems will be intermittently unavailable:

-Advance
-Event management system
-Holy Cross websites including www.holycross.edu
-Holy Cross web applications
-ImageNow
-Jaspersoft
-Kimball menus
-Kronos (time clocks will remain online)
-Medicat
-Moodle
-Network printing
-Nutritive Analysis
-One Card Services
-PeopleSoft Finance
-PeopleSoft HR and HR self-service
-Thin clients and Kiosks

Systems maintenance: Saturday October 18

October 16th, 2014 by jnoonan

On Saturday, October 18, ITS staff will be performing required systems maintenance. From 6 a. m. until 8 a. m. library electronic resources will be unavailable. From 6 a.m. until 10 a.m. the following systems will be intermittently unavailable:

-Advance
-Master Calendar
-Medicat
-Moodle
​-One Card services
-People Soft Finance​
-STAR
-Studio Abroad

Systems maintenance: Saturday, June 21

June 19th, 2014 by jnoonan

On Saturday, June 21, between 5:30 a.m. and 6 .a.m. there will be a brief loss of connectivity to most systems, including the Internet, the College’s web servers, and other Internet accessible services.

From 6 a.m. until 10 a.m. the following services will be intermittently unavailable:

-Advance
-Cognos
-Event Management system
-EZproxy
-Foodpro
-Holy Cross web applications
-Login Page
-Mahara
-Network shares (all network drive letters)
-One Card services
-People Soft HR and HR self-service
-Resource Space
-Security awareness training
-STAR
-Two factor authentication

STAR Outage: Tuesday, December 7th 5 p.m. to 8 p.m.

December 7th, 2010 by jnoonan

Faculty, Staff, and Students,

The STAR system will be unavailable this evening from 5 p.m. to 8 p.m. while a required system upgrade is completed.

Systems Maintenance: Saturday, November 6th

November 6th, 2010 by jnoonan
Faculty, Staff, and Students,
On Saturday, November 6th, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
-Advance C/S
-Brio
-Crusader Express laundry
-Help Desk ticket system
-Holy Cross wikis
-Thin clients.  Thin clients will need to be restarted after the maintenance.
To report problems after the maintenance period, please call the ITS Help Desk, x-3548, or e-mail helpdesk@holycross.edu

Systems Maintenance: Monday, October 11th

October 10th, 2010 by jnoonan

ITS staff will be performing required system maintenance on the Columbus Day holiday. Part of this work is to hopefully prevent a recurrence of the outages we experienced last month.
The following is the schedule of outages on Monday, October 11, 2010:
6:00 a.m. – 9:00 a.m.
Moodle, Drupal websites, wikis, blogs, several web applications (Cross Listings, combo lock program, Admissions checklist,  balanced scorecard, SEWS, Admissions BB), thin clients, kiosks, Alumni/Dev Advance, and the Help Desk ticket system.
9:00 a.m. – 1:00 p.m.
All systems that require login except Mail, Moodle, and the Math server.
If you have any questions about this work, please let me know. To report problems after Monday afternoon, please call the ITS Help Desk, x-3548, or e-mail helpdesk@holycross.edu

Admin PO – Status Update

August 1st, 2010 by rchicker

The migration is nearly finished.  We estimate being finished in the next hour or two. Another update will be posted at that time.