Information Technology Services Blog

The Library system (Library.holycross.edu) will be down on Tuesday January 6th from 11 am – 11 pm while the system is being upgraded.

The Physical Plant work order system will be down from 3 pm on Tuesday January 6th until 7 am on Monday January 12 while the system is being upgraded.

Moodle, Wikis and Blogs will be down for maintenance on Tuesday December 30th from 6am – 10am.

The College’s phone system and access to all computer systems (email, websites, etc.) will be unavailable from 10 a.m. to 4 p.m. on Saturday January 3rd while our phone and core network switch vendors perform required system upgrades. If you have set your phone to forward to another phone, this will be cleared and will have to be set up again.  All other phone programming (such as the button settings) will work normally after the upgrade.

the vendor resolved the issue at 10:00 est.

Dec 9. As many folks have already noticed, connections to the internet are particularly slow today.  Information Technology Services has been investigating the issue; it turns out that the problem is not with our on-campus network.  Our internet service provider (Charter) is having technical issues.  We have been in contact with Charter, and they are working on resolving the issue as quickly as possible.

On Saturday December 6th,  Information Technology Services staff will be performing required systems maintenance. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

* Publishing to Holy Cross websites in Media Surface

* Wikis

* Blogs

On Saturday October 18th, Information Technology Services staff will be performing required systems maintenance.  From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

* Wireless access

* GroupWise access for Blackberrys and Treos