Archive for the ‘Uncategorized’ Category

Systems maintenance: Saturday June 20

June 18th, 2015 by jnoonan
Dear Faculty, Staff, and Students,
On Saturday, June 20,  ITS staff will be performing required systems maintenance. From 6 a.m. until 10 a.m.

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the following systems will be intermittently unavailable:

-Catholics & Cultures website
​-HR and HR self-service​
-Kronos​ (time clocks will remain online)
-Library electronic resources​
-Master Calendar
-Medicat
-One Card services
-Resource Space
-STAR
-Studio Abroad
-Two Factor authentication
-VPN services

 

Systems maintenance: Saturday. April 18

April 16th, 2015 by jnoonan

Dear Faculty, Staff, and Students,

On Saturday, April 18, Information Technology Services will perform required system updates. From 6 a.m. until 10 a.m. the following systems will be intermittently unavailable:

​-Advance​
-Catholics and Cultures website
-Events
-Master Calendar (EMS)
-One Card services
-People Soft Finance
-Physical Plant work order system
-Resource Space
-Voicemail
-VPN services

Systems maintenance: Saturday, March 21

March 19th, 2015 by jnoonan

Dear Faculty, Staff, and Students,

On Saturday, March 21, Information Technology Services staff will implement required security updates. From 6 a.m. until 10 a.m. the following systems will be intermittently unavailable:
-Advance
-Event management system (EMS)
-Holy Cross web applications
-ImageNow
-Kimball menus
-Kronos (time clocks will remain online)
-Medicat
-Network printing
-Newsroom
-Nutritive Analysis
-One Card Services
-Thin clients and Kiosks

Systems maintenance: Saturday, November 18

November 13th, 2014 by jnoonan

Dear Faculty, Staff, and Students,

On Saturday, November 15, Information Technology Services staff will implement required security updates. From 6 a.m. until 10 a.m. the following systems will be intermittently unavailable:

-Advance
-Event management system
-Holy Cross websites including www.holycross.edu
-Holy Cross web applications
-ImageNow
-Jaspersoft
-Kimball menus
-Kronos (time clocks will remain online)
-Medicat
-Moodle
-Network printing
-Nutritive Analysis
-One Card Services
-PeopleSoft Finance
-PeopleSoft HR and HR self-service
-Thin clients and Kiosks

Data Destruction Day – Thursday October 30th, 10am to noon

October 15th, 2014 by dshettle

Information Technology Services and Physical Plant’s Environmental Services are pleased to invite you to our third “Data Destruction Day.” On October 30th, in front of O’Kane on Linden Lane, the College’s shredding partner, ProShred, will be stationed with their paper and hard drive shredding trucks from 10am to noon. Once again, bring in any paper items, old hard drives, floppy drives, thumb drives, CDs, DVDs, zip drives, audio tapes, and ProShred will physically destroy them onsite. Again this year, Physical Plant’s Environmental Services is sponsoring a container to recycle your computer and computer peripherals as well.

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The last two events have seen hundreds of pounds of electronic storage media destroyed and tons of paper (over 3) shredded. Let’s see if we can match that! That usb stick in your drawer, under those papers, that you don’t even remember? That footrest/banker’s box full of paper from 14 years ago? Bring them. Even bring things from home, with the caveat that the College isn’t responsible for its security (though you’ll get to watch it be destroyed, so don’t let the disclaimer spook you).

data_destruction_day

All materials destroyed are recycled where possible by ProShred. All computers and peripherals will also be recycled by Environmental Services.

As with years prior, some ground rules:

  • This event is open only to Holy Cross Faculty, Students and Staff. Bring your HC ID.
  • Bring material from home if you’d like, but the College isn’t responsible if you lose it or it otherwise vanishes prior to destruction.
  • Electronic media is limited to hard drives, flash/thumb drives, CD’s, DVD’s, floppy disks, tapes, and zip drives. If you have an old computer, we can help you remove the hard drive that day and Environmental Services will recycle the shell and your computer peripherals.
  • Environmental Services will only take and recycle your old computer and its peripherals (keyboard, mouse, monitor, etc.) Strict limit of 1 monitor per computer. They will not take your 1980’s 45” projection TV and laser disc player (why would you pitch that anyway!??) No T.V.s, VCRs, etc.
  • Get the necessary approvals before bringing stuff. Emptying that filing cabinet may seem like a good idea, but make sure none of it is needed any longer. If in doubt, ask.
  • Don’t leave anything you bring to the event unattended on the way.

If you have any questions, don’t hesitate to ask.

cabinet

Systems maintenance: Saturday, June 21

June 19th, 2014 by jnoonan

On Saturday, June 21, between 5:30 a.m. and 6 .a.m. there will be a brief loss of connectivity to most systems, including the Internet, the College’s web servers, and other Internet accessible services.

From 6 a.m. until 10 a.m. the following services will be intermittently unavailable:

-Advance
-Cognos
-Event Management system
-EZproxy
-Foodpro
-Holy Cross web applications
-Login Page
-Mahara
-Network shares (all network drive letters)
-One Card services
-People Soft HR and HR self-service
-Resource Space
-Security awareness training
-STAR
-Two factor authentication

Systems maintenance: Saturday, November 16

November 16th, 2013 by jnoonan

On Saturday, November 16 Information Technology Services staff will perform required system updates. From 6 a.m. until 10 a.m. the following system will be intermittently unavailable:

-Advance
-Blogs
-Event Management system
-Image Now
-One Card services
-People Soft HR and HR self-service
-Provenue
-VPN services
-Voice mail system

Google Apps ends support for IE9

November 6th, 2013 by jnoonan

We would like to remind you of the Google Apps browser support policy, the set of guidelines for Google Apps services interoperability support. We support the latest version of Google Chrome (which automatically updates whenever it detects that a new version of the browser is available) as well as the current and prior major release of Firefox, Internet Explorer and Safari on a rolling basis. Each time a new version of one of these browsers is released, we begin supporting the update and stop supporting the third-oldest version.

Google’s test plans have been adjusted to now stop all testing and engineering work related to Internet Explorer 9 (IE9), as Internet Explorer 11 (IE11) was released on 17 October 2013. End users who access Gmail and other Google Apps services from an unsupported browser will be notified within the next few weeks through an in-product notification message or an interstitial pages with information about modern browsers and how to upgrade to them.

Editions included:
Google Apps for Business, Education, and Government

For more information:
https://support.google.com/a/answer/33864

Systems maintenance: Saturday, October 19

October 17th, 2013 by jnoonan

On Saturday, October 19 Information Technology Services staff will perform required system updates. From 6 a.m. until 10 a.m. the following systems will be intermittently unavailable:

-Advance
-Event Management System (EMS)
-HolyCross websites and web applications including www.holycross.edu
-Image Now
-JasperSoft
-Kimball display menus
-Kronos (time clocks will remain online)
-Moodle
-Network printing
-Net Storage for users still on Novell
-One Card
-People Soft Finance
-People Soft HR & HR self-service
-Thin Clients

Systems maintenance: Saturday, September 21

September 20th, 2013 by jnoonan

On Saturday, September 21 Information Technology Services staff will perform required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

-Advance
-Ecards
-EMS
-Eres
-Event management system
-Kiosk and thin client workstations
-Kronos (time clock will still be available)
-Login page
-Mahara
-Medicat
-Netstorage
-Network printing
-One Card services
-Studio Abroad