Archive for the ‘System Maintenance’ Category

Admin Department e-mail work: July 30-31, 2010

July 26th, 2010 by ekeohane
Dear Administrative Department GroupWise Users,
As communicated earlier, we are rescheduling the required GroupWise work for this coming weekend.  GroupWise e-mail will be unavailable beginning Friday, July 30, at 6p.m. for approximately 24 hours. You may check the status of the work on Saturday, July 31 at the ITS web site at: http://www.holycross.edu/its/

GroupWise migration status

July 18th, 2010 by rchicker

Oxford post office (faculty) migrated successfully. However, due to time constraints we are unable to do the clinton post office (admin) migration at this time.  Change control will reschedule.

Faculty post office update

July 17th, 2010 by rchicker

Faculty post office is completed and up and running. Queued mail is now processing.

Faculty post office update

July 17th, 2010 by rchicker

The migration for the faculty email server is still running.  It is approximately 95% done.

Faculty/Staff e-mail outage July 16-17-18

July 12th, 2010 by ekeohane

Dear Faculty, Administrators, and Staff,
We need to do work on the e-mail systems this coming weekend, as required by our vendor. After doing the student e-mail systems last week, we see that it will take approximately 24 hours each for the academic department post office and the administrative department post office. The following is the schedule:
Academic departments post office:  6 p.m. Friday, July 16 through 6 p.m. Saturday, July 17.
Administrative departments post office: Immediately after the academic p.o. move completes, no earlier than 2 p.m. on Saturday and possibly as late at 6 p.m. Saturday, continuing for the next 24 hours.

In preparation, there will be a brief restart of the e-mail system tomorrow (Tuesday) at 6:00 a.m..

Further, there will be some additional work done on Saturday afternoon which will briefly interrupt printing, Internet e-mail going in/out, and other systems.

I realize 24 hours is a long time to be without e-mail, but hopefully this doesn’t present too much inconvenience at this time of the year.

Please let me know if you have any questions.
take care.
–Ellen.

Student E-mail Outage: July 8th & 9th

July 6th, 2010 by jnoonan

E-mail for class years 2011 & 2013 will be unavailable on Wednesday, July 7th from 9 am- 1 pm. E-mail for class years 2010, 2012 & 2014 will be unavailable on Thursday, July 8th from 9 am to 1 pm.

Extended Maintenance: Saturday, June 19th

June 16th, 2010 by jnoonan
On Saturday, June 19th from 10 a.m. to 5 p.m. e-mail for students will be unavailable. From 11 a.m. to 5 p.m. e-mail for faculty and staff will be unavailable. From 1 p.m. to 6 p.m. network file services, network printing services and access to systems that require authentication with the network username and password will be intermittently unavailable.
Thank you,

System Maintenance: June 8th and 9th

June 9th, 2010 by jnoonan

On June 8th from 6:30 p.m. to 8:30 p.m. access to network files for academic departments will b unavailable. From 8:30 p.m. to 10:30 p.m. internet email processing for Groupwise will be unavailable. Messages will be queued and delivered one services are restored.

On June 9th from 8:30 p.m. to 11:30 p.m. Groupwise email services for faculty and staff will be unavailable. Messages will be queued and delivered one services are restored.

E-mail outage postponed

June 2nd, 2010 by jnoonan

The e-mail outage scheduled for today for the class years 2010, 2012, 2014 has been postponed until tomorrow, June 3rd, from 1 p.m. until 4 p.m..

Student email and file access maintenance

June 1st, 2010 by jnoonan

Tomorrow morning, June 2nd,  from 9 a.m. to 10:30 a.m. e-mail for class years 2011 and 2013 will be unavailable. E-mail for class years 2010, 2012 and 2014 will be unavailable from 10:30 to noon. On Thursday, June 3rd network file access (p: drives) will be unavailable from 9 a.m. to 10:30 a.m..