On Saturday, May 4 Information Technology Services staff will perform required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
Drupal logins for editing (Drupal websites will remain online)
Eres
EZ proxy
Kiosk workstations
Kronos (Time clocks will remain online)
Mahara
Medicat
Thin Clients
Wikis
Dear Faculty, Staff, and Students,
On Saturday, March 2, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
-Advance
-CEMS
-Holy Cross websites and web applications including www.holycross.edu
-Image Now
-Jaspersoft reporting
-Kronos (time clocks will remain online)
-Medicat
-Moodle
-Network printing from workstations in Active Directory
-Oxford server network file access for academic departments
-People Soft Finance
-People Soft HR & HR Self-Service
-Print release stations
-Resource Space
-Thin Clients
Dear Faculty, Staff, and Students,
On Saturday, February 16, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
-Advance
-Blogs
-Foodpro
-Holy Cross web applications
-Image Now
-Mahara
-Master Calendar
-Medicat
-Network file access for administrative departments
-News
-Nutritive Analysis menus
-One Card vending, laundry and Hogan deposit center
-People Soft Finance
-People Soft HR & HR Self-Service
-Resource Space
-STAR
Faculty, Staff, and Students,
On Saturday, January 19, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
-eCards
-eRes
-Holy Cross login page
-Kiosk and thin client workstations
-Kronos (time clocks will remain online)
-Master Calendar
-Medicat
-Net storage
-One Card laundry, vending, and Hogan load station
Thank you,
Jim Noonan ITS
Dear Faculty, Staff, and Students,
STAR will be unavailable this evening from 5 p.m. to 10 p.m. while a required system update is completed. If you have problems using STAR after the update you may need to clear your browsers cache. Instructions can be found at: http://offices.holycross.edu/helpdesk/general_computing/Clearing_Browser_Cache If you need further assistance, please email or call the Help Desk at X-3548.
Dear Faculty, Staff, and Students,
On Saturday, November 17, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
-Advance
-CEMS
-Foodpro
-GroupWise email
-Holy Cross websites and web applications including www.holycross.edu
-Jaspersoft reporting
-Medicat
-Moodle
-People Soft Finance
-People Soft HR & HR Self-Service
-Resource Space
-Service Desk
-Thin Clients
STAR will be unavailable from 6 a.m. Saturday, November 17, until 10 a.m. Monday, November 19, while a required system upgrade is completed.
The College telephone system switch has a hardware failure that will be repaired tomorrow, Thursday November 15th between 5:30 p.m. and 7:30 p.m.. During this time there will be intermittent outages of telephone and voicemail services. The switchboard will not be affected by the outage.
There have been several reports of very convincing emails purporting to be from Verizon Wireless, requesting that you pay your bill. The emails look very authentic, with logos and advertising, but link off to a non-Verizon website where the attackers are seeking to steal your credit card and/or bank account information.
Sample 1:
Sample 2:
Please be wary of such emails, and always double check the links that you click in emails.
If you have clicked on links in one of these fake Verizon emails, please contact the Helpdesk for assistance.
Faculty, Staff, and Students,
On Saturday, June 16, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
-Flash media server
-Foodpro
-Groupwise mobility server
-Holy Cross blogs
-Holy Cross departmental websites
-Jaspersoft
-Network file access for academic departments
-Password reset
-PeopleSoft Finance
-PeopleSoft HR and HR self-service
-Resource Space
In addition there will be a 15 minute outage of email services for faculty and staff during the 6 a.m.-10 a.m. maintenance period.
aculty, Staff, and Students,
On Saturday, June 2, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:
-Blackberry services
-Catholicsandculture.holycross.edu
-Cognos
-Holy Cross login page
-EZ proxy
-Image Now
-Kronos (time clocks will remain online)
-Mahara
-Net storage
-Nutritive analysis menus
-One Card services
-Password reset
-People Soft Finance
-People Soft HR & HR self-service
-Publish.holycross.edu
-STAR
