Archive for the ‘Uncategorized’ Category

Systems maintenance: Saturday, May 5

May 3rd, 2012 by jnoonan

Faculty, Staff, and Students,

On Saturday, May 5, Information Technology Services staff will be performing required system updates. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

-Eres
-Kiosk workstations
-Kronos (time clocks will remain online)
-Medicat
-One Card vending and laundry
-One Card Hogan deposit center
-Password reset
-Student network file access
-Thin clients

Systems Maintenance: Saturday, March 3rd

March 2nd, 2012 by jnoonan

On Saturday, March 3, Information Technology Services staff will be performing required system updates. From 5:30 a.m. to 6 a.m. all systems that require authentication with your Holy Cross network account will be intermittently unavailable. From 6 a.m. to noon the following systems will be intermittently unavailable:

-Advance
-Events
-Image Now
-Holy Cross websites
-Holy Cross web applications
-Kronos (time clocks will remain online)
-Master Calendar
-Moodle
-Nutritive Analysis menus
-One Card
-Peoplesoft Finance
-Peoplesoft HR and HR self-service
-Physical Plant work order system
-Service Desk
-STAR
-Thin clients

Outage Notification: Emaill offline on Tuesday, Dec. 27

December 27th, 2011 by jnoonan

Dear Faculty and Staff,

From 7 a.m. to 10 a.m. on Tuesday, Dec. 27 email will be offline while required updates are applied to the system. Also during this time the physical plant work order system will be briefly unavailable.

STAR and One Card outage: Saturday, December 3rd

December 2nd, 2011 by jnoonan

Faculty, Staff, and Students,

Tomorrow, December 3rd, Information Technology Services staff will be performing required system updates. One Card will be unavailable from 5 a.m. to 7 a.m.. STAR will be unavailable From 5 a.m. to 6 p.m..

Systems Maintenance: Saturday November 19th

November 19th, 2011 by jnoonan

Faculty, Staff, and Students,

On Saturday, November 19th, Information Technology Services staff will be performing required system updates. From 6 a.m. to 7 a.m. all systems that require authentication with your Holy Cross network account will be intermittently unavailable. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

-Advance
-ERes
-Foodpro
-Holy Cross websites in Drupal
-Holy Cross web applications
-Holy Cross blogs
-Master Calendar-internal version
-Moodle
-Network file and print services
-Nutritive analysis menus
-One Card deposit center in Hogan
-One Card laundry services
-PeopleSoft HR and HR self-service
-PeopleSoft Finance
-Resource Space
-Service Desk
-STAR

System maintenance: Saturday, November 5th

November 3rd, 2011 by jnoonan

Faculty, Staff, and Students,

On Saturday, November 5th, Information Technology Services staff will be performing required system updates. From 6 a.m. to 7 a.m. the Holy Cross website and web-based applications will be unavailable. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

-Advance
-Blackberry enterprise server
-Cognos
-GroupWise mobility server
-Kronos (time clocks will remain online)
-Linux kiosk machines
-Medicat
-PeopleSoft report servers

Systems Maintenance: Saturday, August 5th

August 5th, 2011 by jnoonan

On Saturday, August 6th, Information Technology Services staff will be performing required system updates. From 6 a.m. to 7 a.m. all systems that require authentication with your Holy Cross network account will be intermittently unavailable. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

-STAR
-PeopleSoft Finance
-PeopleSoft HR and HR Self Service
-Moodle
-Network file access for administrative departments
-Network printing
-Nutritive Analysis menus
-Flash Media server
-Holy Cross Blogs
-Service Desk
-Kiosk machines
-Foodpro

Update:System maintenance-Academic Department email

March 5th, 2011 by jnoonan

The maintenance on the Academic department email is taking longer than anticipated. Mail services should be restored this by late afternoon.

System maintenance: Saturday, March 5th

March 3rd, 2011 by jnoonan

On Saturday, March 5th, Information Technology Services staff will be performing required system updates. Between 6 a.m. and 7 a.m. there will be a brief outage of all Holy Cross systems that require authentication using your network account. From 6 a.m. to 10 a.m. the following systems will be intermittently unavailable:

-O’Kane network access to all Holy Cross systems and the internet
-Email for academic departments
-Data synchronization services for smart phones
-Windows thin clients

From 6 a.m. to 2 p.m. Kronos will be unavailable. Time clocks can still be used during the maintenance.

Extended Maintenance (including e-mail): Saturday, January 15th

January 15th, 2011 by jnoonan

On Saturday, January 15th, Information Technology Services staff will be performing required system updates. From 12 a.m. until approximately 2 p.m. GroupWise will be unavailable. Blackberry services will be unavailable until approximately 5 p.m.. As part of the maintenance the check box feature in GroupWise web access will be re-enabled.

The following systems will be intermittently unavailable from 6 a.m. to 10 a.m.:

-Holy Cross websites in Media Surface and the Flash Media Server
-Campus Directory
-Master Calendar
-ECards
-Graphic Arts ordering system
-Collegium